Texting for Municipalities

Cities, towns and municipalities can engage their residents in ways that were never before possible with expert text messaging services from TxtSquad. Residents can opt-in to receive fast, accurate information about their city over SMS.

Maintaining contact with your municipal government can be challenging and not very convenient for local residents. Municipal residents can receive Town Hall meeting and Local Election information directly from SMS by short code texting or a local number.

A city landscape

Benefits of Texting for Municipalities

Instant Communication

TxtSquad enables towns to send important updates, alerts, and notifications to residents instantly. This can include emergency alerts, road closures, event reminders, and other time-sensitive information.

Efficient Engagement

Texting provides a direct and efficient way to engage with residents. It allows the town to gather feedback, conduct surveys, and share information about community initiatives, public meetings, or town events, fostering a sense of community involvement.

Cost-Effective Solution

TxtSquad enables towns to reach a wide audience. With mobile phones being widely used, text messages have a high open rate, ensuring that important information reaches a large portion of the population effectively.

Real-Time Updates

Texting allows towns to provide real-time updates on matters such as weather alerts, traffic updates, utility outages, or emergency situations. Residents can receive immediate and relevant information, enabling them to stay informed and make necessary adjustments.

a phone showing messages from a town

Contact Us

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Discover how TxtSquad can help you engage with your residents and improve your community communication

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Auto Response

Auto Reply Messages

Your town can set up auto-reply text messages for residents based on keywords. For instance they could type “Street” and would get up-to-the-date information about street traffic or closures over text.


Cities, towns, and municipalities are using TxtSquad to communicate with their residence by:

  • Start an SMS Emergency Notifications Alert System
  • Closing/Cancellation Alerts
  • Set-up a Hotline for locals to Ask Questions
  • Street closures
  • Trash pick up
  • Local election information
  • Town Hall meeting information
  • Community Surveys
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Send 24 Hour Emergency Broadcasts

Towns can send out emergency broadcasts to their residents within minutes. Whether it's a weather emergency or a time-sensitive alert, TxtSquad ensures that important information is quickly and efficiently sent to those who need it most.

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Cost Effective and Easy to Use Software

Texting is a cost-effective communication method compared to traditional mail or phone calls. It reduces the expenses associated with printing, postage, and phone bills, making it a budget-friendly choice for municipalities.

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Contact Management

TxtSquad provides robust contact management features, allowing towns to organize resident contacts efficiently. It enables the creation of contact groups, tagging, and segmentation, making it easier to target specific groups of residents for tailored communication.

a phone with message bubbles

Instantly Communicate with your Residents

Texting allows towns to provide real-time updates on matters such as weather alerts, traffic updates, utility outages, or emergency situations. Residents can receive immediate and relevant information, enabling them to stay informed and make necessary adjustments.

two hands shaking

Broaden Community Base and Reach

Texting software enables towns to reach a wide audience. With mobile phones being widely used, text messages have a high open rate, ensuring that important information reaches a large portion of the population effectively.

Mass Text Messaging

Use TxtSquad to send mass text messages to a large number of residents simultaneously. This feature ensures timely and efficient communication during emergencies, important announcements, or community-wide updates.

Broadcasts

Increase Resident Outreach

TxtSquad allows towns to send mass text messages to a large number of residents simultaneously. This feature ensures timely and efficient communication during emergencies, important announcements, or community-wide updates.

Scheduling and Automation

TxtSquad allows towns to schedule text messages in advance, ensuring that important information is delivered at the right time. Automation features enable recurring messages, such as event reminders or regular updates, saving time and effort for town administrators.

Our blog

Latest Blog posts

Keeping Residents Informed: How TxtSquad Can Help Engage Neighborhoods and Cities

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The Important Role of Text Messages in Local Government Communication

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Utilizing SMS for Municipal Communication: A Practical Guide

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Transform Your Text Communication Today

Experience firsthand how TxtSquad can elevate your engagement.